Shipping Policy
Shipping here is one rate, one free threshold and one honest delivery estimate.
- 01Where we ship
- 02What it costs
- 03How long it takes
- 04Tracking
- 05If the address is wrong
- 06Damage or loss
- 07What we do not offer
- 08Questions
Where we ship
Deliveries go to any US address, including Alaska, Hawaii and the territories our carrier serves. Nothing leaves the country.
What it costs
Spend $75.00 or more and shipping is free anywhere in the US. Under that figure it is a flat $9.99, regardless of weight.
You see the amount in the basket before payment, and it does not change after checkout.
How long it takes
- On our bench: 1–2 business days.
- With the carrier: 3–7 business days.
- Total, in most places: 4–9 business days.
Weekends and federal holidays are not business days. Orders arriving after hours join the queue the following morning.
Store hours: Open Mon–Sat: 09:00–20:00 | Sunday: 10:30–19:30.
Tracking
As soon as the label scans, the tracking number is emailed to you; the Track Your Order page shows the same information.
If the address is wrong
The address you type is the address on the label. If a parcel bounces back, we will contact you and send it again at the standard rate once it is corrected.
Damage or loss
If a parcel is damaged or does not turn up, let us know within a week and we will take it up with the carrier and put it right — replacement or refund, your choice.
Pictures of the packaging are useful evidence, though we will not refuse a claim without them.
What we do not offer
Web orders are not held for pickup, and we do not offer same-day or timed delivery. Ring the shop first if that is a problem.
Questions
MZ Tools and More-Herramientas
1103 S Josey Ln, Apt 104, Carrollton Park Shopping Center, Carrollton, TX 75006, United States
Phone: (214) 731-6019
Email: [email protected]
Hours: Open Mon–Sat: 09:00–20:00 | Sunday: 10:30–19:30.